Wednesday, April 20, 2011

How to evaluate a Taxi

I don’t have a car in Bangui. I don’t mind. The process of getting from one place to another is more interesting when you don’t have a car. I ride around in taxis a lot since it’s a 10-kilometer distance to get to the orphan center.
The past few weeks I’ve gone “under cover” interviewing taxi drivers and critiquing their taxis trying to find a good reliable ride to work.
What are the criteria for a “good” taxi? This can be tricky. My taxi evaluation checklist changes depending on the day and the type of experience I want. However, there are a few basic things you should know to look for when evaluating a taxi.

Inspecting the vehicle:
  1. Does the Taxi have four wheels? If a taxi has four wheels it’s in business. For a lot of people the evaluation ends here… I’m a bit more demanding.
  2. Can you get in and out of the car? It’s usually a bad sign when you have to reach through the window to open up the taxi door from the inside. However, it’s even worse when you can’t get out and have to reach out the window to open the door. To avoid potentially getting trapped in a taxi with a taxi driver you don’t know (and to avoid the embarrassment of pulling of the handle to a door that won’t open from the outside) I recommend always reaching through the window and opening the door from the inside upon entering a taxi.
  3. Can you see out the windshield? Ideally the windshield should be free of cracks but that is very idealistic. I’m ok with settling for a taxi with a windshield you can see out of and doesn’t look like it will break in a million pieces the next time the wind blows.
  4. Does the taxi function properly? Meaning, does the car sound “healthy” or are there lots of crazy noises coming from all over the car making it seem like the car may break in half or the engine blow up at any moment? Pay attention, some taxi drivers are quite clever and try to cover up the “unhealthy” car noises with loud music. Don’t let yourself be fooled!
Interviewing the driver:
  1. You can tell a lot about a taxi driver by what’s painted on his car and pasted to the windows. Paying attention to these things will give you a good preliminary assessment of the driver. For example, if there’s a Bible verse on the bumper you know he is at least a little bit religious; enough to think that a Bible verse could protect his car. If, however, there are words like sexy, hott baby, or cutie sprawled across the back window you can assume the diver will tend to be a bit egocentric. Other things you might see once inside the car include, but are not limited to: McDonalds happy meal toys, images of Miley Cyrus and Chris Brown, and Chinese good luck charms… interpret accordingly.
  2. Ask questions about anything and everything. If you are going to be putting your life in the hands of a chauffeur, you have the right to know everything about him. These questions may lead to in-depth conversations about family, politics, or culture and may even lead to photo albums. If, during this stage of the interview process, the driver appears particularly distracted from the task at hand (getting you safely from point A to point B) they have failed.
  3. If the taxi driver asks you to marry him at any point during the trip cross him off your list immediately. (Unless of course you are looking for a Central African husband in which case you will need to move on to a more focused evaluation. I’m sure there are a lot of perks to marrying a taxi driver including having a personal chauffeur and a husband who earns money.)
  4. Quiet taxi drivers who don’t like to talk much can be good. However, before filing his phone number with your list of reliable taxi drivers be sure you can understand him when he does talk. Calling a taxi driver you can’t communicate effectively with is more frustration than it’s worth and rarely works out.
  5. The last part of the interview is testing the taxi driver’s integrity. This happens when you pay them. I’ve found it is best just to give them the going rate. If they demand more do as you please but cross them off the list. No one likes a taxi driver who tries to overcharge.

Two taxi drivers so far have successfully made it through my evaluations. One, a spunky driver named Africain, made it past the interview and vehicle inspection (there were no cracks at all on his windshield!) but failed in the follow-up after he tried calling me Monday at 6:30am. Taxi drivers who interfere with your sleep are not acceptable. That leaves one. He seems quite promising.

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